Imigomo Yesevisi

1. Singobani

I-Lukingo (“inkundla”) iqhutshwa ngu-[Full name], sole trader (ατομική επιχείρηση), [Street and number, postcode, city], Greece (“thina”, “uMqhubi”). Imininingwane ephelele itholakala ku-Isaziso somthetho. Ukuxhumana: [legal@your-domain].

Ngokudala i-akhawunti, ngokufaka okuqukethwe noma ngokusebenzisa inkundla nganoma iyiphi enye indlela, uyayamukela le Migomo. Inqubomgomo Yethu Yobumfihlo ichaza ukuthi siyiphatha kanjani imininingwane yakho. Uma ungavumelani nayo, ungayisebenzisi inkundla.

2. Abafanelekayo nokutholakala

Kufanele ube neminyaka okungenani engu-18 futhi ube ngumuntu omdala ngokomthetho endaweni ohlala kuyo. Lapho ubhalisa uyakuqinisekisa lokhu futhi ufake usuku lwakho lokuzalwa; senqaba izinsuku zokuzalwa ezingaphansi kweminyaka engu-18. Uma sithola ukuthi i-akhawunti ingeyomuntu ongaphansi kweminyaka engu-18, siyayivimba ngokushesha, siyisuse futhi siyibike lapho umthetho udinga khona.

Inkundla ayitholakali kwamanye amazwe nezifunda ngoba zidinga ukuqinisekiswa kweminyaka esingakakuhlinzeki — isibonelo e-United Kingdom, eFrance, e-Italy, eJapan, eSouth Korea nasezifundazweni zase-US ezinemithetho yokuqinisekisa iminyaka. Futhi ayitholakali lapho ukuyisebenzisa kungakwenza ubhekane nokushushiswa kobugebengu noma nokucindezelwa, isibonelo eRussia, eBelarus, eKazakhstan, e-United Arab Emirates nase-Indonesia. Lolu hlu lungashintsha.

Ungayigwemi le mikhawulo, isibonelo nge-VPN noma i-proxy, futhi ungayisebenzisi inkundla noma kuphi lapho kungekho emthethweni kuwe ukubuka noma ukushicilela okuqukethwe kwabantu abadala noma ukufuna uhlobo lokuxhumana olunikezwayo. Nguwe onesibopho sokuhlola umthetho wendawo okuyo.

3. Uhlobo lwesevisi

Inkundla ingumxhumanisi wezobuchwepheshe (isevisi yokusingatha) evumela abantu abadala ukuthi bashicilele izikhangiso zomuntu siqu namaphrofayela angasese, angahwebi futhi bakhulumisane. Asihleli imihlangano, asisebenzi njengommeleli wanoma yimuphi umsebenzisi futhi asihloli ubunikazi, izinhloso noma izitatimende zabasebenzisi ngaphandle uma sisho kanjalo ngokucacile. Ibheji elithi “Kuqinisekisiwe” liqinisekisa kuphela ukuthi i-selfie yelungu ihambisana nezithombe zalo; alikona ukuhlolwa kobunikazi noma komlando.

Asikwenzi ukuhlola umlando wobugebengu wamalungu. Uhlangana namanye amalungu ngokuzibeka engozini nangesibopho sakho; sicela ufunde amathiphu okuphepha ku-Imihlahlandlela Yomphakathi.

Asilokothi sakhe amaphrofayela angamanga, ama-bot noma imilayezo ezenza sengathi ivela emalungwini, futhi asilokothi sithumele ukukhangisa okubukeka njengomlayezo ovela kumuntu.

4. Okwenqatshelwe ngokuqinile

Noma yiziphi izinsizakalo zocansi ezihwebayo: ubufebe, i-escort, “ukukhokhela umhlangano ngamunye”, izivumelwano ze-sugar, “izipho”, “ama-rose” noma yiluphi olunye uhlobo lwesinxephezelo ngokushintshana nocansi noma ubungane; ukukhangisa izinsizakalo ezinjalo; ukuqhatha abantu ebufebeni noma ukuphathwa kwabanye abantu ngumuntu wesithathu.

Noma yikuphi okuqukethwe okuhilela noma okwenza izingane ezingakakhuli, noma abantu ababukeka njengezingane ezingakakhuli, izinto zocansi; noma ikuphi ukubhekisela eminyakeni engaphansi kwengu-18.

Okuqukethwe ngaphandle kwemvume, izithombe zangasese ezabelwana ngazo ngaphandle kwemvume, ukushushumbiswa kwabantu, ukuphoqwa, izinsongo, ukuhlukumeza, ukudalula imininingwane yomuntu (doxxing), inkulumo enenzondo.

Ukuzenza omunye umuntu, amaphrofayela angamanga, i-spam, inkohliso, i-malware, ukukhuculula imininingwane (scraping), ukukhuthaza okuqukethwe okukhokhelwayo kwangaphandle.

Ubunqunu nezithombe zocansi ezisobala noma kuphi enkundleni — ezikhangisweni, kumaphrofayela, ezithombeni zomphakathi nasezithombeni zangasese. Abalawuli bayazenqaba. Lo mthetho usebenza kuze kube yilapho sihlinzeka ngokuqinisekiswa kweminyaka; sizomemezela noma yiluphi ushintsho kusenesikhathi.

5. Okuqukethwe kwakho ne-akhawunti yakho

Uhlala ungumnikazi wokuqukethwe okushicilelayo. Usinikeza ilayisensi yomhlaba wonke, engeyona eyodwa, engenayo i-royalty yokukusingatha, ukukubonisa, ukukuhumusha nokukusabalalisa enkundleni ngenhloso yokuqhuba isevisi.

Uyaqinisekisa ukuthi wonke umuntu ovela okuqukethwe kwakho uneminyaka engu-18+ futhi unikeze imvume ecacile yokushicilelwa, nokuthi ungaletha ubufakazi uma ucelwa.

Izithombe ozimaka njengezangasese zibonwa nguwe kuphela nabalawuli bethu. Okwamanje ayikho indlela yokuzibonisa kwamanye amalungu.

Ungasusa i-akhawunti yakho noma nini ku-I-akhawunti → Susa i-akhawunti yami. Iphrofayela yakho, izithombe, izikhangiso nezingxoxo kususwa ngokushesha futhi ilayisensi yethu yokuqukethwe kwakho iyaphela. Inqubomgomo Yobumfihlo ibala amarekhodi ambalwa okufanele siwagcine.

6. Ukulawula, imibiko nezikhalazo

Sihlanganisa ukulawula okuzenzakalelayo nokwenziwa ngabantu. Isihlungi samagama esizenzakalelayo, esihlanganisa zonke izilimi zenkundla, sihlola izikhangiso, imibhalo yephrofayela nemilayezo ukuthola izintengo, izicelo zenkokhelo, amagama ocansi oluhwebayo nokubhekiselwa ezinganeni ezingakakhuli. Okufanayo ngokusobala kwenqatshwa ngokushesha; okungabazekayo kugcinwa ukuze kuhlolwe ngumlawuli. Asikho isihlungi esibamba konke.

Umlawuli ubuyekeza zonke izithombe, nazo zonke izikhangiso zelungu elingakaqinisekiswa, ngaphambi kokuba kuboniswe. Izikhangiso zamalungu aqinisekisiwe ezidlula isihlungi zishicilelwa ngokushesha futhi zingabuyekezwa kamuva.

Singenqaba, sifihle noma sisuse okuqukethwe, sikhawulele izici, noma simise okwesikhashana noma sivale ama-akhawunti aphula le Migomo noma umthetho. Uma senza kanjalo, uthola isitatimende sezizathu ku-akhawunti yakho: esikwenzile nokuthi kungani, umthetho noma umgomo okusekelwe kuwo, ukuthi kusetshenziswe yini izindlela ezizenzakalelayo, nokuthi ungakuphikisa kanjani.

Noma ubani, ilungu noma ongelona, angasazisa ngokuqukethwe akubona kungekho emthethweni noma kuphikisana nale Migomo: sebenzisa inkinobho ethi “Bika” ezikhangisweni, kumaphrofayela, ezithombeni nasemilayezweni, ifomu elithi /report, noma ubhale ku-[abuse@your-domain]. Sitshele ukuthi okuqukethwe kukuphi (isixhumanisi), kungani ucabanga ukuthi akukho emthethweni, negama lakho nekheli le-imeyili (akuphoqelekile uma ubika okuqukethwe kokuhlukunyezwa kwezingane ngokocansi), futhi uqinisekise ukuthi umbiko wakho wenziwe ngokwethembeka. Siqinisekisa ukuthi siwutholile ngenombolo yereferensi futhi sikutshele isinqumo sethu. Imibiko emayelana nezingane ezingakakhuli, ukushushumbiswa kwabantu nokuqukethwe ngaphandle kwemvume iphathwa kuqala.

Ungaphikisa isinqumo esikuthintayo — noma isinqumo sethu ngombiko owenzile — zingakapheli izinyanga ezingu-6 ngokubhalela ku-[legal@your-domain] usho usuku lwesaziso (noma ireferensi yombiko wakho) nokuthi kungani ungavumelani. Umlawuli ongazange athathe isinqumo sokuqala uzosibuyekeza, futhi sizokwazisa ngomphumela. Ungayisa futhi le ndaba ezinkantolo ezinegunya.

Izithombe zangasese ezabelwana ngazo ngaphandle kwemvume: noma ubani obonakala kuzo angacela ukuthi sizisuse ngokusebenzisa inkinobho ethi “Bika” noma ngokubhala ku-[abuse@your-domain]. Isithombe esibikwe njengesabelwane ngaso ngaphandle kwemvume noma esibonisa ingane engakakhuli siyafihlwa ngokushesha ngesikhathi umlawuli esibuyekeza. Sisusa isithombe, kanye nanoma yimaphi amakhophi aso esiwaziyo, kungakapheli amahora angu-48 ngemva kwesicelo esivumelekile.

Uma abantu abaningana bebika ukuthi iphrofayela kungenzeka ingeyomuntu ongaphansi kweminyaka engu-18, iphrofayela iyafihlwa ekusesheni, ezikhangisweni nasohlwini lokuthandana kuze kube yilapho umlawuli eseyihlolile, futhi singacela ilungu ukuthi lifakazele iminyaka yalo.

7. Izici ezikhokhelwayo

Izici ezikhokhelwayo (amapulani e-Premium nama-boost ezikhangiso) azikatholakali. Ngaphambi kokuba zethulwe, sizoshicilela lapha izintengo zazo (kuhlanganise ne-VAT), isikhathi sazo, imibandela yokuvuselelwa nendlela yokukhansela, futhi uzophinde uzibone ngaphambi kokuba ukhokhe. Okubhaliselwe kuzovuselelwa ngokuzenzakalelayo kuphela uma ukhetha uhlelo oluvuselelwayo; uzokwazi ukukhansela ku-inthanethi ku-akhawunti yakho noma nini, kusebenze ekupheleni kwesikhathi esikhokhelwe.

Njengomthengi wase-EU uzoba nelungelo lokuhoxa lezinsuku ezingu-14. Uma usicela ukuthi siqale isevisi ngokushesha, uzokhokhela isikhathi esisetshenzisiwe futhi ulahlekelwe yileli lungelo uma isevisi isinikezwe ngokuphelele. Akukho esikuthengisayo okukunika ilungelo lokwephula le Migomo.

Amanani azofana kubo bonke abasezweni elifanayo nabakhokha ngemali efanayo — angalokothi ahluke ngenxa yeminyaka, ubulili, ukuthambekela kocansi noma eminye imininingwane yomuntu siqu. Ukukhansela kuzothatha ukuchofoza okukodwa ku-akhawunti yakho, kube lula njengokubhalisa, futhi asisoze savimba noma sakhawulela i-akhawunti ngoba ilungu liphikisa inkokhelo ebhange lalo.

8. Isibopho

Isevisi inikezwa “njengoba injalo”. Ngokwezinga elivunyelwe ngumthetho, asinasibopho ngokuziphatha kwabasebenzisi, okuqukethwe kwabo, imihlangano engaphandle kwenkundla noma noma yimuphi umonakalo ovela kukho. Akukho kule Migomo okukhawulela isibopho esingenakukhawulelwa ngokomthetho.

9. Umthetho osebenzayo noshintsho

Le Migomo ilawulwa ngumthetho waseGreece. Izinkantolo zase-Athens zinegunya. Uma ungumthengi, uhlala unokuvikelwa kwemithetho ephoqelekile yezwe ohlala kulo futhi ungavula nezinyathelo zomthetho ezinkantolo zendawo ohlala kuyo.

Singabuyekeza le Migomo. Sizokwazisa ngoshintsho olubalulekile okungenani izinsuku ezingu-15 kusenesikhathi, ku-akhawunti yakho noma nge-imeyili, futhi sikucele ukuthi uphinde uyamukele lapho kudingeka khona. Uma ungavumelani, ungasusa i-akhawunti yakho ngaphambi kokuba ushintsho luqale ukusebenza.

10. Izindawo zokuxhumana

Iziphathimandla zamazwe angamalungu e-EU, i-European Commission ne-European Board for Digital Services zingaxhumana nathi ku-[legal@your-domain] (indawo eyodwa yokuxhumana ngokwe-Art. 11 ye-Digital Services Act).

Abasebenzisi bangaxhumana nathi nge-elekthronikhi ku-[legal@your-domain], noma ngefomu elithi Bika lokuqukethwe okungekho emthethweni (indawo eyodwa yokuxhumana ngokwe-Art. 12 DSA). Umlayezo wakho ufundwa futhi uphendulwa ngumuntu, hhayi nje uhlelo oluzenzakalelayo.

Samukela ukuxhumana nge-isiNgisi nesiGreki.

Abasebenzisi base-India bangaxhumana nesikhulu sethu sezikhalazo (Grievance Officer) ku-[abuse@your-domain] (Information Technology Rules, 2021). Siqinisekisa ukuthi sizitholile izikhalazo kungakapheli amahora angu-24 futhi sizixazulule kungakapheli izinsuku ezingu-15; okuqukethwe okubonisa ubunqunu, noma izithombe zangasese zomuntu ezabelwana ngazo ngaphandle kwemvume yakhe, kususwa kungakapheli amahora angu-24 ngemva kwesikhalazo.